Cancellations can be made at least seven days (at least 21 days for group bookings of 10 or more people) in advance of your event date.
Booking changes can be made anytime up to 48 hours in advance (subject to availability) by email: bookings@cloud9leisure.com
Changes to group or party bookings for 10 people or more need to be made up to seven days in advance (subject to availability) by email: groupevents@cloud9leisure.com